What should be done to link monitoring and alerting to established SLOs effectively?

Linking monitoring and alerting to established Service Level Objectives (SLOs) is essential for maintaining the reliability and performance of services. Creating alert policies based on the metrics that align with SLO goals is a critical action because it ensures that the monitoring system actively watches for deviations from desired performance levels.

By establishing alert policies on these metrics, you can proactively notify teams when the service performance drops below what is defined in the SLOs. This approach allows teams to respond quickly to potential service disruptions before they affect users, consequently helping to maintain the quality of service promised to customers.

Regarding the other options, while regularly updating SLOs contributes to keeping them relevant, it does not directly link monitoring and alerting practices with established SLOs. Sharing SLO results in meetings is valuable for communication but does not actively facilitate monitoring and alerting. Mapping SLOs to customer feedback is important for understanding user needs but is not a direct method for ensuring monitoring and alerting are in place to support those objectives.